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Coronavirus – we’re here to help

Managing your money

Find what you need to help you manage your money, accounts and products with us during the coronavirus (COVID-19) situation. We’ll update this page regularly.

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Trying to call or visit us?

We know you may need to call us or visit a branch sometimes, but to help us support our most vulnerable customers, please only do so if you really need to.

We’ve re-opened as many branches as we can, but we’re limiting our appointment bookings to help those who need us most. Please contact your local branch for details.

In line with government guidelines, if you’re visiting us in branch you must wear a face covering unless you have a valid exemption. Please also maintain safe social distancing. This is to help protect you and others. We appreciate it’s a difficult time, so thanks for your ongoing support.

The quickest way to speak to us is using ‘Live chat’ in the the Barclays app1 – our team is available 24/7. Just log in, scroll down to ‘Contact us’, tap ‘Live chat’ and we can help you straight away.

You can check how our services are working at any time.



Help with our products

Find out how we can help with any of the services we offer if you’ve been affected by the coronavirus situation.

Helping our communities

We’re doing everything we can to help make life a bit easier during the coronavirus situation.

Banking from home

Helpful tips and guides

Manage your money from wherever you are. We’ll show you how to register for the Barclays app or Online Banking, and explain how to make payments, check your balance and much more.

The Barclays app 

Online Banking 

Find practical advice to help you tackle money troubles and debt, improve your financial habits

Worried about money and your mental health?

Find practical advice to help you tackle money troubles and debt, improve your financial habits, and see how we can offer you support.

 Improve your financial health with our easy-to-follow guides on budgeting, saving and planning for your future

Money management tips

Take control of your money and improve your financial health with our easy-to-follow guides on budgeting, saving and planning for your future.

Why we’re supporting charities that are helping those who have been affected by the coronavirus situation

Charity partnerships

We’re doing everything we can to help make life a bit easier during this challenging time. That’s why we’re supporting charities that are helping those who have been affected by the coronavirus situation.

Barclaycard or Business Banking customer?

Barclaycard

Barclaycard

You can find out everything you need to know about payment holidays here.

If you already have a payment holiday in place, there are some ways we can support you as it comes to an end.

Introducing a range of measures to help you manage cashflow, access funding, and get government support.

Supporting your business

We’ve already introduced a range of measures to help businesses at this difficult time. Find out what we’re doing to help you manage cashflow, access funding, and get government support.

More coronavirus information

The NHS, GOV.UK and World Health Organisation are the best sources for the latest medical information about the outbreak.