Coronavirus (COVID-19)

Getting back to normal

With the government announcing an end to coronavirus restrictions, most of our services are back to normal.

Want to call or visit us?

Most of our services are now back to normal, but our branches might have different opening times, and not all types of appointments are available yet. Please continue to follow government guidance by maintaining safe social distancing and wearing a face covering if you can. This is to help protect both you and our colleagues.

The quickest way to speak to us is using chat in the Barclays app¹– our team is available 24/7. Just log in, scroll down to ‘Contact us’, tap ‘Chat’ and we can help you straight away. You can also check how our services are working at any time.

Help with our products

Most of the coronavirus support we offered during the height of the pandemic has ended. If you’re already receiving support, this will continue. Our mortgages, loans, overdraft and travel support is still in place.

Mortgages

Our coronavirus-specific mortgage support has ended, but we may still be able to help if you need us.

Mortgages

Barclayloans

Our 3-month payment holidays ended on 31 July 2021, but we may still be able to help you with your Barclayloan payments.

Loans

Overdrafts

We’ve temporarily capped overdraft interest charges on personal current accounts at £180 per monthly charging period, until further notice.

Overdrafts

Travel

If you've got one of our travel or breakdown packs, see how the new traffic light travel rules might affect your holidays.

Travel Packs

We also offer support for the following products

Savings, ISAs and bonds Home Insurance Premium Home Insurance Life Insurance

Helping our customers and our communities

Whether you're looking for advice on how to bank from home, support with your mental health or you're worrying about how to manage your money, we can help. We're helping out in our local communities, too.

Banking from home

Manage your money from wherever you are. We’ll show you how to register for the Barclays app or Online Banking, and explain how to make payments, check your balance and much more.

Bank from home

Money and mental health

Find practical advice to help you tackle money troubles and debt, improve your financial habits, and see how we can offer you support.

Money worries 

Mental health support 

Money management tips

Take control of your money and improve your financial health with our easy-to-follow guides on budgeting, saving and planning for your future.

Money management

Charity partnerships

We’re doing everything we can to help make life a bit easier during what continues to be a challenging time for many. That’s why we’re supporting charities that are helping those who’ve been affected by the pandemic.

Charity partnerships

Barclaycard or Business Banking customer?

Barclaycard

We’re here to help you manage your money as things start to get back to normal.

Barclaycard

Business Banking

We’re here to help your business get through the challenges caused by the pandemic. Here are some of the ways we can help you manage your money and cashflow, access funding, and get government support.

Business Banking