Barclayloan payment holiday ending

How we can help

If you already have a payment holiday in place, here are some ways we can support you as it comes to an end.

Finding the best way to support you after your payment holiday

With your loan payment holiday coming to an end, there are a number of different scenarios you could be facing. We have a range of support that can help you take the next steps.

The information on this page is for people coming to the end of their first payment holiday. If you’ve had two payment holidays or a structured plan, please visit this page.

If you haven’t had a payment holiday yet and you need support to pay your loan, please read our FAQs.

Apply for your first payment holiday

See if you’re eligible and apply for the first time – and find out how payment holidays and temporarily-reduced payments affect your Barclayloan. We also explain what to do if you can’t afford your next Barclayloan payment.

I’m comfortable with my Barclayloan payments starting again

I need support with my loan payments for another three months

Here are some ways we might be able to help, depending on your circumstances.

Make reduced payments on a structured plan

You’d pay 30% of the normal amount for the first two months, then 60% in the third month, returning to the full amount in month four. 

This could help ease you back into normal payments. Paying something towards your loan means we’d charge less interest, compared with if you extended your payment holiday and paid nothing.

Extend your payment holiday, with the option to make some payments

You can either take a complete break for another three months, or pay any amount you can afford whenever you’re able to. We’ll still charge interest on your loan balance. 

Before you apply, please read this page carefully, so you can see which options you think are best for you.

How will these options affect my Barclayloan?

We’ll defer the amounts that would’ve been due during this time, plus the extra interest, to the end of your loan. This means there’ll be some extra monthly payments to make and a final payment to clear the balance. 

After three months, you’ll go back to paying the same amount you did originally, as stated in your loan agreement – we won’t change your monthly payment amount.

You’re free to make additional payments towards your loan to cover the deferred payments and extra interest at any time, including during an extended payment holiday. It’d help to lower your balance and reduce the amount of extra interest we’d charge, so you’d pay less in the long run – and it could mean your loan finishes earlier. 


To help you make the right choice for your circumstances, the table below gives an example of how each option might change the cost of your loan. We’ve used an example optional payment of £75 a month.

All examples are based on a three-month payment holiday having already been taken, with a remaining loan balance of £5,000, an interest rate of 7.9% and 38 months left on the loan.

Return to full payments after an initial three-month payment holiday

Reduced payments on a structured plan for three months 

Extend payment holiday by another three months and pay nothing

Extend payment holiday by another three months but make some payments

Current remaining loan balance





Loan APR





Contractual monthly payment


Months 1 and 2: £44

Month 3: £89 

Month 4 to end of loan: £149

Next 3 months: £0

Month 4 to end of loan: £149

Next 3 months: £75 

Month 4 to end of loan: £149

Estimated interest from first three-month payment holiday 





Estimated interest over another three months 





Extra interest charged





These figures are for illustration only and are based on a typical loan rate and remaining term. They assume payments remain up to date until the end of the loan with no overpayments.

Will any of these options affect my credit score?

No – it won’t be recorded on your credit file, so it won’t affect your credit score, but lenders might take it into account when making future lending decisions.

Am I eligible?

You can apply if you’ve already taken a Barclayloan payment holiday that’s coming to an end, and your income is still temporarily affected because of coronavirus.

What if my payment’s due in the next seven days and I can’t afford to pay it?

We usually start the payment holiday or reduced payments from the following month, which means you’d need to make this payment. If you can’t afford to do this, please fill in the form and apply for more support, as we might still be able to help you.

If you pay by Direct Debit

If you didn’t cancel your Direct Debit when your payment holiday started and your payments are due to start again in the next seven days, it might be too late to stop the next payment from being collected. If you don’t think you’ll be able to cover it, please fill in the form and apply for more support, as we might still be able to help you.

How do I apply?

We’ll write to you with more information on what to do next – keep an eye out for our letter in the post. You don’t need to call us.

If you still need support after your payment holiday ends, you can apply online using the payment holiday ID in the letter. 

I need support with my loan payments for longer than three months

We can help in a number of ways if you have any concerns or you’re experiencing longer-term financial difficulty. Please get in touch so we can find the best way to support you. Call us on 0345 703 4034, Monday to Thursday, 8am to 8pm, Friday, 8am to 7pm and Saturday, 9am to 4pm1.

More ways we can help

Can I make overpayments to cover the amount I deferred on my payment holiday? 

Yes, you can and there are a number of ways to do it. Log in to Online Banking, the Barclays app2, or call us on 0333 202 7412. We’re open Monday to Friday 8am to 7pm1.

Making overpayments means you pay off your loan balance quicker and pay less interest over the remaining term.

Get in touch

We have fewer colleagues than usual answering the phones right now because of the coronavirus situation. This is having a big impact on our call waiting times – we’re truly sorry about this. If you have an immediate financial problem that isn’t covered above, and which can’t wait, please contact us.