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Coronavirus – mortgage offer extension

Apply to extend your mortgage offer by up to 6 months

Find out if you’re eligible to apply for an extension to your mortgage offer if you can’t complete your property purchase because of the coronavirus situation.

Important – before you apply

Please read these questions and answers carefully. It will save you time, as you’ll discover whether you need to apply now, as well as our eligibility criteria. We know it’s a worrying time, and this means lots of people are trying to call us. Unless you have a problem when applying online, there’s no need to call us about a mortgage offer extension. Thanks for bearing with us – and check back regularly, as we’ll update the information here as the situation changes.

If you’re a broker or solicitor who’s applying an extension for your client, please note that these questions and answers have been created for your client to read, and so references to 'you/your' and 'I' are generally references to the applicants.

Extending your mortgage offer

What is an offer extension?

An offer extension gives you up to an extra six months to complete the property purchase if it has been delayed because of the coronavirus situation.

I have a buy-to-let mortgage offer – will I still be eligible for an offer extension?

Yes, you’re eligible to apply.

Am I eligible to apply for an offer extension?

You can apply if you meet the eligibility criteria below – we’ll ask you to confirm that all applicants meet these criteria when you apply. Please read this carefully before filling in the application form. There’s a link to the form at the end of this page.

You’re eligible to apply if

  • The current mortgage offer

        o Expired after 26 March 2020, or
        o Will expire within the next 30 days

  • You’ve already exchanged contracts on your property purchase – if you’re unsure about this, speak to your solicitor or conveyancer
  • Your outgoings haven’t increased – this includes borrowing more on a credit card, new loans or other borrowing
  • No applicant’s income has decreased since we offered you a mortgage (this includes a decrease due to being furloughed under the UK government’s Coronavirus Job Retention Scheme)
  • You don’t need to make any changes to the mortgage application, like the amount or term
  • No other circumstances relevant to your mortgage application have changed

What if my income has temporarily changed under the UK government’s Coronavirus Job Retention Scheme?

Fill in our online change in circumstances form – we’ll then work through this with you.

Please don't submit the form at the bottom of this page.

What if I don’t meet the criteria?

You’ll need to contact your Barclays mortgage adviser or your broker to discuss the options available to you. If you are unable to contact your adviser you can call us1 on 0800 197 1081 to discuss your options.

Will an offer extension affect how long my initial rate will last?

  • If you have a fixed rate, the end date of this won’t change – you can find this information in your offer letter
  • If you have a tracker rate, the end date of this will change in line with when you complete your mortgage

How soon can I expect a response on my application for an offer extension?

We’ll begin to process your request within five working days and aim to complete your request as soon as possible after this.

What should I do if I’m buying a property using a scheme such as Help to Buy or shared ownership?

We can extend your mortgage offer if you’ve exchanged contracts on the purchase. We recommend speaking to your Help to Buy agent or shared ownership administrator to let them know what’s happening.

Will there be another credit check when I submit the extension request?

Yes – we will carry out a credit check on all mortgage applicants as part of our commitments as a responsible lender.

How do I apply for an extension if I have an offer for a joint mortgage?

You should fill in the form (see below) on behalf of the other applicants. We’ll ask you to confirm you have told all applicants to the mortgage about the extension request and that we’ll carry out an additional credit check. Make sure you discuss this application with them, and confirm their circumstances haven't changed, before submitting it.

Will you charge a fee for an offer extension?

No – we won’t charge you any fees for extending your offer.

Can my mortgage broker, solicitor or Barclays mortgage adviser fill in this form on my behalf?

Yes – but it’s their responsibility to make sure you and anyone else on the mortgage application have read these questions and answers, and agree to the conditions on the application form. Brokers or other third parties will need to fill in their details on the form where indicated.

How will I know the outcome of my request?

We’ll send the outcome of the application by email to the person who submitted the form. We’ll also send it to all applicants who provided their email address on the original application, as well as your Barclays mortgage adviser or broker. We’ll also notify your solicitor or conveyancer.

How do I apply for a mortgage offer extension?

The quickest way is to fill in our form and send it back to us – but please make sure you’ve read the answers above before deciding to do this. We’ll send you an email once we’ve processed your request. Thanks for bearing with us.