Questions and answers
Coronavirus and your savings
If you’re concerned about your savings, we can help.
Accessing your savings
How to access your savings
A lot of our savings accounts give you instant access to your money. If you have an Everyday Saver, or an Instant Cash ISA, you can access your money immediately, in Online Banking or the Barclays app1.
Some accounts don’t allow instant access to your savings, and some offer limited withdrawals. Find out more about these accounts.
If you find yourself in financial difficulty because of the coronavirus situation, and some or all of your savings are tied up in a limited access account, call us2 on 0345 744 5445 or visit a branch and we'll see how we can help.
We have a lot of people calling us at the moment, so it might take longer than usual to get through. Your local branch might not be open as long as usual – check our branch finder for more details.
I have a Fixed Rate Savings Bond. Can I access my money?
Normally, you can’t withdraw money during the fixed term. If you find yourself in financial difficulty because of coronavirus, call us on 0345 744 5445 or visit your local branch and we’ll see how we can help.
Can I withdraw money from my Flexible Bond or Flexible Cash ISA more than three times?
Earlier this year, we temporarily increased the number of withdrawals on all Flexible Bond and Flexible Cash ISAs to give you extra support during the height of coronavirus.
On 3 November 2020, the maximum number of withdrawals you can make during the term of your Flexible Bond or Flexible Cash ISA went back to three, in line with our terms and conditions. Each withdrawal can be up to 10% of your initial deposit for a Flexible Bond, or 10% of your current balance for a Flexible Cash ISA.
If you find yourself in financial difficulty because of the coronavirus situation, call us on 0345 744 5445 or visit a branch and we’ll see how we can help.
Is my savings account still right for me?
Following the reduction in the Bank of England base rate and the recent changes to our savings rates, you might want to review your savings account to see if it’s still right for you.
We have a range of savings accounts with different types of access – instant, flexible or fixed. If you still need regular access to your savings, our instant-access accounts would probably still suit you best. If you only need occasional access or want to lock away your savings, our flexible and fixed-term accounts might be a better option for you.
Take a look at our full savings range and check the product features and interest rates – you might find another savings account that suits your needs better.