Avoid unpaid transaction fees

Take control of your money

Take control of your money and put an end to Unpaid Transaction Fees, for a small monthly fee that could save you money.

What is Control Feature?

If you regularly have transactions returned because of a lack of funds, and as a result incur charges, Control Feature could be for you.

It costs £8 per month, and can give you the assurance of knowing how much your fees will be by helping you to manage your money, and to get back on track.

You can add Control Feature in the Features Store if you have a Barclays Bank Account or a Premier Current Account.

If you’re new to Barclays, click on one of the links above to open an account.

Why add Control Feature to your account?

  • We'll return any transactions where you don't have enough funds, including cheque payments, Direct Debits and standing orders, without any Unpaid Transaction Fees. Please remember, this won't prevent any charges or fees that are applied by companies when you can't cover your payments
  • Use Control Feature only when you need to – just switch it on during times of financial difficulty, and off when you're back on track
  • We'll review your usage of Control Feature, and if it looks like you no longer need it, we'll contact you to recommend cancellation
  • You won't have to pay the £8 Unpaid Transaction Fee on days when payments are returned, but if you have any borrowing facilities on your account you'll be charged the highest fee for that day, which is between 75p and £5 per day, depending on whether you're in your overdraft or Emergency Borrowing

Summary of Emergency Borrowing and Unpaid Transaction Fees

We’ll only charge you a single fee – whichever is the highest.

So, for example, if you’ve exceeded your overdraft limit, exceeded your Emergency Borrowing limit and had a transaction returned as unpaid all on the same day, we’ll only charge you the £8 Unpaid Transaction Fee.

Barclays current account

Barclays current account with
Emergency Borrowing

Unpaid Transaction Fees

£8 per day

£8 per day

Maximum no. of Unpaid Transaction Fees per charging period

4 (£32)

4 (£32)

Emergency Borrowing daily fees


£5 per day

Maximum no. of Emergency Borrowing fees per charging period


7 (£35)

Monthly Maximum Charge



Note : There are no  overdraft or Emergency Borrowing facilities available on Barclays Basic Current Accounts, BarclayPlus Accounts and our Young Persons’ Accounts, nor are these accounts subject to any Unpaid Transaction Fees.

Monthly cap on unarranged overdraft charges

1.      Each current account will set a monthly maximum charge for:

  • going overdrawn when you have not arranged an overdraft; or
  • going over/past your arranged overdraft limit (if you have one).

2.         This cap covers any:

  • interest and fees for going over/past your arranged overdraft limit;
  • fees for each payment your bank allows despite lack of funds; and
  • fees for each payment your bank refuses due to lack of funds.

This is a standard definition of the monthly maximum charge that all banks are required to use.  It doesn’t include:        

  • charges for using an arranged overdraft
  • charges for additional features, e.g. the cost of packs for customising your account

Is Control Feature right for me?

We have a range of free tools to help you get through periods of financial difficulty. If you're already using Barclays Finance Manager, Text Alerts and the Barclays app, and are still struggling, Control Feature might be a good choice.

To help you decide whether it's right for you, we've made some calculations.

My borrowing

When would Control Feature save me money?

I don't have a borrowing facility

If I have returned transactions on more than 1 day a month


If I have returned transactions on 2 or more days a month

Emergency Borrowing

If I have returned transactions on 3 or more days a month

Overdraft and Emergency Borrowing

If I have returned transactions on 3 or more days a month


How does it work?

If Control Feature stops an unpaid transaction fee, you'll still be charged the next applicable fee for that day, which varies depending on whether you're in your overdraft or Emergency Borrowing.

So if, for example, you're using Emergency Borrowing, which has a fee of £5 a day, Control Feature will stop the £8 unpaid transaction fee so you'll only pay £5. Without Control Feature you would have to pay £8 for that particular day.

Add Control Feature

Your mortgage or rent, loan and credit card repayments and utility bills won't be paid if you have insufficient funds in your account, even if you haven't paid an Unpaid Transaction Fee. An overdraft facility could be a good option to help you manage your money, so if you haven't considered this, get in touch to find out about the overdraft options you could apply for. Overdrafts are subject to application, status and income verification.

If you have any unprocessed payments or outstanding fees and charges when you register for Control Feature, these will still be processed, even if this takes you into an unauthorised overdraft. In this case, the usual fees and charges will apply.

Overdraft information

Even if you don't add Control Feature, there is still a £15 overdraft buffer on your account, which means if you exceed an agreed overdraft facility by less than £15 you won't pay any Unpaid Transaction Fees.

We give all our current account customers a grace period, which means you have until 3pm (UK time) to pay in enough money to avoid any items being returned that day. The money needs to be immediately available to use, so you could either transfer money from another personal account you have with us using the Barclays app, Online Banking or Telephone Banking, or pay in cash at your local branch.

Control Feature terms and conditions 190 KB