What you agree to
If you upload a photo, that means you give us permission to use, print and store it.
We’ll cancel the personalised card if we find out that the photo affects the rights of a third party or isn’t suitable for any reason. You can have a standard debit card instead, or a replacement card with a different photo.
If you don’t follow these guidelines, we may ask you to pay back any costs to us in putting this right – for example, if you upload a photo you didn’t have the right to use.
If we accept a photo you upload, we’ll print it as supplied to us and take no responsibility over the photo’s quality or its positioning.
When you order the card, we’ll tell you when you can expect it to arrive. If it doesn’t arrive on or around that time please call us on 0800 400 100*.
If your personalised debit card is lost, stolen or damaged
Please call us as soon as possible on 0800 400 100*. You can also let us know online and through the Barclays app.
We can either reprint your card with the same photo, send you a standard card with no photo, or you can ask us to use a new photo.
If anything changes
If you change your mind and don’t want a photo on your card, call us on 03457 345 345.
If our terms and conditions change, we’ll get in touch by letter or email giving you at least 30 days’ notice if the change doesn’t benefit you.
We’ll also publish changes on this page.