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Digital Eagles in care homes

Helping residents and carers

We’re helping people in care homes learn digital skills to stay connected with friends and family.

How we’re helping

Our virtual sessions help care home staff make the most of technology when it’s needed most.

We show carers how to access healthcare appointments online and keep residents connected to friends and family. We also introduce them to various ways they can keep residents entertained.

Our goal is to help care home staff and healthcare professionals work more efficiently, so they can save money and spend more time caring for residents.

Why we’re helping

We want to help everyone get the most out of digital. No matter where you are on your journey, we can help keep you up to date and stay safer online.

We’re supporting our communities now more than ever.

Our commitment

Our Digital Eagles committed to helping 500 care homes in 2020.

This isn’t just because of the coronavirus situation – it’s part of our long term plan to give people essential digital skills they can use both now and long into the future. If you’d like to get involved, please use the links on this page.

Watch our video

See how digital skills are making a difference in care homes across the country and how Digital Eagles could help you.

(relaxing piano music)

Hi, how are you?

(laughing)

Hey.

Hi Ryan, nice to see you again.

Thanks for making time for me today.

(relaxing piano music)

How's lock down affected the home?

Lockdown has affected it massively.

It's shut them out from the outside world completely.

The anxiety was the biggest thing to deal with.

We were fearful that they were gonna lose that connection with their families.

♪ So up your troubles in your old kit bag ♪

♪ And smile, smile, smile. ♪

(clapping)

That was beautiful.

Wobbly and out of tune weren't it?

(laughing)

The residents have been able to use the tablets for connecting with their families, which has been far more important and successful than I would ever have imagined.

Click on that link.

Cunning isn't it?

There you go.

I have been video calling with my friends.

We use it every single day to connect to the outside world and connect them to each other.

We've used it for doctors rounds.

We've been streaming music to give them afternoon dance lessons.

Online safety.

Video calling my dogs.

How've you done that?

(high pitched beeping)

(laughing)

Look at dear Bracken looking at me.

(clapping)

(laughing)

Being able to connect to their loved ones has been a real lifeline.

(upbeat music)

(beeping)

There we go.

Grandad!

(yelling)

I know who that is.

(laughing)

They enjoy the fun side of it all.

They've enjoyed your team.

It helps them hold onto the sense of who they are.

Look at her.

They can't beat them, these dogs of mine.

They are somebody's husband, somebody's wife.

Somebody's father.

Very nice to meet you.

It was so lovely to speak to you.

Bye bye.

Bye.

Nice to meet you.

So it's been invaluable and I want to thank you very much for that, for everything to do with it.

(relaxing piano music)

How we’ve helped – personal stories

Residents of care homes explain the positive impact our Digital Eagles have had on them. Thanks to all the care homes who took part – Cherry Trees, Springfield House and Coombe House, Liskeard.

Choose a resident
  • Flora
    Portrait photo of Ryan

    Flora is a resident of one of the care homes our Digital Eagles helped. 

    She talks to her family over video call on one of the care home’s tablets. “To be able to see them is absolutely fabulous, it really is good,” she explains.

    She even gets to see her granddaughter, who lives in Australia. “It’s amazing,” she says. “Modern technology does always amaze me, but there you are. That’s life, isn’t it.”

    It isn’t just family – she also sees her doctor over video call. “They’re very helpful,” she explains. “You know if you aren’t feeling well – they jolly well tell you.”

    She’s visited lots of music festivals in her life. Music brings her fond memories of her mother, who was very musical, and her sister, who Flora used to copy. Flora now tells people she “streams music” in the care home.

    She used to live on an orchard – she likes to see how the orchard looks now using the tablet.

  • Norma
    Portrait photo of Patrick

    Norma is a resident of one of the care homes our Digital Eagles helped.

    She’s an avid football fan – she supports Southampton and watches a lot of their matches on one of the care home’s tablets. Then she likes to talk about them with her grandson afterwards.

    She’s very happy with how they're doing right now as she was a season ticket holder for 10 years.

    She has a strict rule – “I say to anyone that comes into my house, ‘are you a Saints supporter?’ and if they say ‘no’, I say ‘you have to leave.’”

    She couldn’t believe it when she first got to use the tablet. Now she enjoys talking to her family on it – she even tries to grab her grandsons’ chins through the screen.

  • Colin
    Portrait photo of Rebekah

    Colin is a resident of one of the care homes our Digital Eagles helped.

    He often uses one of the care home’s tablets to search for images of the old Manchester City squads. “I always support the blues,” he explains.

    He also takes selfies on one of the care home’s tablets and looks at images. “It’s really clever,” he says. “I didn’t have anything like this in my day.”

    He also enjoys music therapy and watching videos of animals doing silly things.

  • Ethel
    Portrait photo of Dane

    Ethel is a resident of one of the care homes our Digital Eagles helped.

    She’s 100 years old and enjoys music and dancing. She was once told she was the best dancer in Rotherham, and she’s always wanted to dance with Anton Du Beke.

    She speaks to her nephew and her friends on one of the care home’s tablets, and they reminisce about all the places they used to go.

    She also uses the tablet to sing along to music with the carers.

  • Les
    Portrait photo of Kesi

    Les is a resident of one of the care homes our Digital Eagles helped.

    He uses one of the care home’s tablets to speak to his family. He also likes to keep an eye on them using social media. “I’m more than a bit nosey. I’m a lot nosey,” he explains.

    He’s always interested in the videos his family send him. He often copies what they’ve been doing – even beatboxing.

    He loves catching up with them on video calls too. “It’s lovely all the time because whenever you’re in company, you can be sure of a laugh. It’s part of family life.”

  • Margie
    Portrait photo of Regina

    Margie is a resident of one of the care homes our Digital Eagles helped.

    She used to sing professionally in clubs when she was younger. Now she likes to listen to music online and sing along.

    She recently became a great grandmother again after her grandson had twin girls. Margie loves seeing them in pictures and over video calls on one of the care home’s tablets.

  • Danny
    Portrait photo of Regina

    Danny is a resident of one of the care homes our Digital Eagles helped.

    He used to be a dog trainer and he has friends that breed, so he often advises the carers on what kind of dog they should get.

    He likes to keep an eye on his dogs over video call – when he speaks to his wife, he uses his whistle to get the dogs to come to the camera.


Interested in our Digital Eagles running virtual training in your care home?

If you’d like to speak to us about arranging a Digital Eagles session at a care home, we’d love to hear from you. You can be a resident, care home worker or relative of someone in the home – we welcome all nominations.