Help with Barclays Cloud It
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How do I change my address, phone number and email address?
Find out here how to change your details in Barclays Online Banking.
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Will I receive my Barclays Cloud It text alerts while I’m abroad?
You will get Barclays Cloud It text alerts if you're abroad, but we recommend you switch them off for security reasons. Get more details here.
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How do I change my contact details such as address, email or telephone number?
Find out how to change the personal details for your account.
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How do I change my contact details such as address, email and telephone number?
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Can I use Barclays Cloud It if I have third-party access in Online Banking?
No, Barclays Cloud It isn't available for Online Banking users with third-party access.
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I uploaded a Word document to Barclays Cloud It but when I view it I see a pdf.
Documents are stored in Barclays Cloud It in their original form, but we use the PDF format for viewing purposes.
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What can I do if I’ve lost my mortgage Agreement in Principle decision email?
If you saved your AiP in Online Banking or using a Barclays Digital ID, log in to your online applications to find your AiP details.
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My statements are now in Barclays Cloud It. How do I turn off my paper statements?
See how to turn off paper statements for your Barclays accounts.
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Why do you ask for my email address when I make purchases using your cashback service?
We pass your email address to our partners, so they can contact you about your purchase if they need to. Get more details here.
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Going paperless
It’s easy to manage your account online – and save yourself time.
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