Help with Barclays Cloud It
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Manage your business account
There are lots of ways you can keep an eye on your business account from home, including managing your card, statements, cashflow and applying for a loan.
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How can I activate my SmartBusiness Dashboard?
Call us on 0345 600 2323 to get help with activating your SmartBusiness Dashboard. Outside the UK, call +44 247 684 2063.
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What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online Banking.
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I’ve downloaded the Barclays Video Call app, why am I getting a message saying I can’t connect?
If you’ve downloaded the Barclays Video Call app but can’t connect, you might need to restart your Barclays Mobile Banking app. Get details here.
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Cybersecurity for your business
As many businesses move online in response to coronavirus, we explain how to help keep yours safe, with tips from the National Cyber Security Centre.
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Can I change my personal details in my app?
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What do I do if fraud affects something other than my card or account?
If you think you’ve been a victim of fraud that’s not related to your Barclays card or account, report it immediately to your bank and Action Fraud.
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I don’t recognise the new instalment plan in my app – what should I do?
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How can I view my statements and documents online?
See how to view your Smart Investor statements and documents online.
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Mobile malware
How fraudsters sneak software onto your device and use it to steal from you.
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