Help with Lost or stolen card
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What do I do if my card’s lost or stolen?
Let us know straightaway if your card is lost or stolen. You can do this in several ways – 24 hours
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Why can’t I access all the features in my Barclays app?
It can take some time for all the features of the Barclays Mobile Banking app to activate once you register for them. Get details here.
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Cifas Protective Registration: protection against identity theft
Cifas Protective Registration is a way to protect yourself against identity fraud if you think you might be at risk. Learn more.
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Can I access Online Banking on my mobile phone?
You can through the Barclays Mobile Banking app. Find out more here.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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Managing your debit card
Whether you’re in the UK or abroad, it’s simple to manage your debit card online using the ‘Cards’ section of your Barclays app.
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PINsentry card reader lost, stolen or not working
You can either order a new PINsentry card reader or change the batteries yourself. Find out how here.
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Explore Online Banking
Online Banking lets you keep track of your money day and night. Use internet banking to check bank statements and pay bills more easily and securely.
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How do I contact customer services?
There are a number of ways you can contact Barclays customer services. See how here.
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How to report fraud
Contact us immediately if you suspect fraudulent activity on your credit or debit card. Find the numbers you need to report fraud here.
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