Help with Security and fraud
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What do I do if I’m affected by an investment scam?
If you think you are or may be a victim of investment fraud, you should report it immediately to Action Fraud. Find out how.
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How do I report fraud on one of my accounts?
Contact us immediately if you’ve been a victim of fraud. You can use our telephone number checker to make sure you’re getting through to our team.
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How am I protected against fraud on Barclaycard contactless payments?
Find out how you’re protected against contactless fraud.
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How to avoid scams and what to do if you’re a victim
Fraud and scams are often difficult to spot. We explain how to protect yourself and where to go for help if you become a victim.
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What do I do if fraud affects something other than my card or account?
If you think you’ve been a victim of fraud that’s not related to your Barclays card or account, report it immediately to your bank and Action Fraud.
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Is my money protected from fraud using Barclays Online or Mobile Banking?
See details of our Online and Mobile Banking Guarantee, protecting your Barclays account from fraud, here.
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If I’ve been a victim of fraud, should I report it to the police?
If your card or chequebook has been stolen, you should report it to your local police station and us immediately. Find out more about reporting fraud.
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Money mules
How to spot scams where someone puts money into your account, which you then transfer on.
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Emails, text messages and calls
How fraudsters use emails, text messages or phone calls claiming to be from a well-known company or organisation.
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Life's Moments
Some moments in life you can plan for; whilst others take you by surprise! Our Life’s Moments pages are designed to help you with significant moments in yo
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