Help with Security and fraud
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects you and your money. Control your cards and stay safe online.
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Who should I contact if I spot fraudulent activity on my account?
Find out where you can get the numbers to call if you suspect fraudulent activity on your Barclays account here.
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Phone number checker
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine Barclays telephone number for you.
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What is ‘Visa Secure’ for online debit card payments?
Visa Secure (formerly known as Verified by Visa) helps protect your account against fraud and unauthorised use.
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The way you pay online is changing
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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What is Cifas Protective Registration and how could it help me?
Cifas Protective Registration is a way to protect yourself against identity fraud if you think you might be at risk. Learn more.
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Agreement in Principle (AiP)
Complete an agreement in principle online to see if you could borrow the amount you need for a mortgage without affecting the credit score. Start an AIP.
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Can I use Barclays Voice Security if I have a speech impairment?
Yes, you should be able to use Barclays Voice Security if you have a speech impairment as the technology records the unique characteristics of your voice.
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Will Siri ask for my card details, PIN or any codes or passwords?
No, Siri will never ask for your card details, PIN or any codes or passwords. Read more here.
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Manage your business
Find out how to protect your business, make changes to your company’s documents, reactivate a company’s accounts and more.
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