Help with Security and fraud
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What does it look like?
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Your browser is out of date
You may need to update your internet browser to be able to log in to Barclays Online Banking. Get details here.
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Protecting your identity on social networks
The privacy of our customers' and clients' information is paramount. Some simple steps will help you stay safe on social networks.
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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What do I do if I have the Barclays app and my phone is lost or stolen?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set it up on your new phone.
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How do I know a text message asking me to confirm a transaction is from Barclays?
See what Barclays will send in a text message to you if we suspect there's been a suspicious transaction on your account.
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How do I know if an automated voice call from Barclays is genuine?
Find out here if an automated call you receive from Barclays is genuine.
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Agreement in Principle
Complete an agreement in principle online to see if you could borrow the amount you need for a mortgage without affecting the credit score. Start an AIP.
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Welcome to Barclays
Welcome to Barclays free Wi-Fi. Learn more about being fraud smart, Barclays Blue Rewards,
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Barclays Verify
Speed up applications for business accounts and services – and help prevent fraud – by verifying
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