Help with Text Alerts
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Why haven’t I received a text message when Barclays Track It is showing a progress update?
Barclays Track It text updates are only sent during office hours, so your update may have happened
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What do I do if I’m trying to register for the Barclays app and I didn’t get my text with my registration code?
Find out what to do if you’re trying to register for Barclays Mobile Banking and you didn’t get your registration code.
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Investment scams
How to spot scams that invite you to invest in things that are worthless, or don’t exist.
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Purchase scams
How to spot scams where fake or non-existent items are advertised for sale.
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The way you pay online is changing
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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Advance fee scams
How to spot scams where fake companies ask for an upfront fee and then don’t provide the service you’ve paid for.
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The Barclays app
Stay in control of your money wherever you are, with our mobile banking app, mobile payments app and alerts.
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Help with financial abuse
If you’re experiencing any kind of abuse, your finances may be affected. We can help you protect your money and find more support.
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How do I pay my Smart Investor fees?
Here's everything you need to know about paying your Smart Investor fees.
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What does it look like?
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