Help with Text Alerts
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Going paperless
It’s easy to manage your account online – and save yourself time.
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Fraud and scams
If you think you’ve been targeted and have lost money, call us straight away. You can find out what to do here.
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Who do I contact if I have any problems receiving mobile alerts?
Find the number you need to call about Barclays alerts here.
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Protect yourself from scams
Scams get more sophisticated every day, so here’s a list of the current ones to help keep you protected.
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Track your application online
Track an application or enquiry with Barclays Track It so you always know what’s happening.
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How do I manage alerts in Barclays Cloud It?
You can manage the alerts you get for each document you store in Barclays Cloud It. See how here.
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How do I change the way I receive Alerts from Smart Investor?
Alerts are messages we will send you via email or text message. These include notice of your monthly fees, upcoming corporate actions and deal alerts.
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Protect your money
Stay digisafe by learning to spot common types of fraud. Whether pension, email or online shopping scams, stay ahead of the scammers with this useful guide
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Phone number checker
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine Barclays telephone number for you.
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What documents can I add to Barclays Cloud It?
Find a list of the document types that are and aren't accepted in Barclays Cloud It here.
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