Help with Text Alerts

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  • Coronavirus and fraud

    As fraudsters spot new opportunities to access your money, information and software during the coronavirus pandemic, here’s how we can help you stay safe.

  • Higher Education Account

    Finished uni? Try a graduate bank account that rewards you! Borrow up to £3,000 in your first year after graduation, subject to status and application.

  • Why do I receive notifications from Contactless Mobile?

    If you’re using Contactless Mobile, a notification will appear on your phone’s home screen. It shows that your phone is ready to make payments.

  • How to avoid financial scams

    Learn about some of the most common forms of financial fraud and what to do if you fall victim to one.

  • Blind or visual impairment

    If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.

  • Invoice scams

    How to spot scams where account details on an invoice are changed, or emails are intercepted, so the money is wrongly paid into the scammer’s account.

  • Mobility or dexterity impairment

    Tools you may find useful to access our branches and services.

  • What is Paym?

    Learn about Paym – the mobile payments service that makes it easy to send and receive money using just a UK mobile phone number.

  • How to save money as a student

    Student budgeting: here are 8 money-saving hacks from recent graduates to help you get more for your money.

  • Managing your money

    Learn about how you could improve your finances with our money management tips – from budget planning to alerts.

  • View all results
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