These FAQs may
If you started your Agreement in Principle (AiP) without logging into Online Banking, you’ll need to use the Barclays Digital ID you created to save it.
If you’ve replaced your Barclays card with a new one, you don’t need to enter your new card details in Apple Pay.
See what to do if you've lost or forgotten your Smart Investor log-in details, or you want to change them.
Give us a call to add your Barclays account to your Barclays Pingit account. Get the number here.
I’ve made a purchase using your cashback service, will my banking details be shared with the retailer?
Transactions you make with retailers and partners will be treated like any other transaction using your Barclays account – with utmost security.
With Dual Authorisation payments, can the second person (authoriser) amend the transaction details of the payment request?
They can, but if they make any changes they won’t be able to authorise the payment request. We explain what to do in this instance here.
What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online Banking.
Can I prevent my new account details being given to someone who sends one-off payments to my old account?
Find out how you can transfer your account from Barclays without moving across your old payment details.
You can find these details about a Barclays branch using our branch finder. See how here.
How do I change or swap the Barclays account or phone number I used when registering for the Barclays Mobile Banking app?
Find out how to update or change any of the details your used to register for the Barclays Mobile Banking app.
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