These FAQs may
What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online Banking.
Can I prevent my new account details being given to someone who sends one-off payments to my old account?
Find out how you can transfer your account from Barclays without moving across your old payment details.
If I have chosen to reduce my monthly payments on an offset mortgage, how will I know what I’m paying each month?
We'll send you a statement with the details.
You can find these details about a Barclays branch using our branch finder. See how here.
How do I change or swap the Barclays account or phone number I used when registering for the Barclays app?
Find out how to update or change any of the details your used to register for the Barclays Mobile Banking app.
This means that you won't have to enter your details next time you log in to Barclays Online Banking. Get details here.
Why, when I try to enter an amount for a bill payment or transfer using Barclays Mobile Banking, can’t I enter any numbers, only letters?
You'll need to check your phone's keypad settings. More details here.
This transaction is from one of your third-party accounts, so we only have some of the details.
See the contact details for the main credit reference agencies here.
The length of time depends on the type of payment. Get details here.
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