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Is my money protected from fraud using Barclays Online or Mobile Banking?
See details of our Online and Mobile Banking Guarantee, protecting your Barclays account
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How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
The notice you need to give depends on the type of payment you want to cancel. See details here.
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How much can I borrow for my mortgage?
How much you can borrow depends on a number of things. Get details here.
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How do I cancel a standing order?
You can cancel a standing order at any time in Online Banking. Get more details here.
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Is there an age limit for taking out a mortgage?
more details here.
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What is a ‘Help to Buy’ mortgage and can I apply for one?
Help to Buy is a government-backed mortgage guarantee scheme. See how to get more details here.
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What do I do when someone’s made a payment to my account, but I haven’t received it?
details here.
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How do I know if an email I’ve received from Barclays is genuine?
Barclays will send email from time to time, but it could also be fraudulent. See more details here.
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I’ve made a payment to the wrong account in Online Banking. What should I do?
Barclays may be help you retrieve the payment, but there is only so much we can do. Get details
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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