Help with Current accounts Statements and balances
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These FAQs may
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Why can't I find one of my Online Statements?
See how you search for Online Statements for your Barclays accounts
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Can I have Online Statements for all my Barclays accounts?
It depends on which accounts you have. We’ll let you know if any of them aren’t eligible.
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Is there a search function available for Online Statements?
Find out how far back you can search for Online Statements for your Barclays accounts in Online Banking.
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How can I view Online Statements?
You can sign up to view Online Statements online, over the phone or in branch. We’ll explain how here.
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Why do my current account balances and transactions from another bank or provider look different from my Barclays transactions?
Why third-party balances and transactions differ from Barclays ones.
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What software do I need to view my statements online?
Find out how you can view Online Statements for your Barclays accounts as PDF on your computer, tablet or mobile.
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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How can I view my statements and documents online?
See how to view your Smart Investor statements and documents online.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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Do I need to use PINsentry to view my Online Statements?
No, you can also log in with your passcode and memorable word. You can do this here.
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