Help with Current accounts Statements and balances
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These FAQs may
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Can I have Online Statements for all my Barclays accounts?
It depends on which accounts you have. We’ll let you know if any of them aren’t eligible.
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Is there a search function available for Online Statements?
Find out how far back you can search for Online Statements for your Barclays accounts in Online Banking.
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Can I have both paper statements and Online Statements?
Find out if you can have both paper statements and Online Statements sent for your Barclays accounts.
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What software do I need to view my statements online?
Find out how you can view Online Statements for your Barclays accounts as PDF on your computer, tablet or mobile.
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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How can I view my statements and documents online?
See how to view your Smart Investor statements and documents online.
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Do I need to use PINsentry to view my Online Statements?
No, you can also log in with your passcode and memorable word. You can do this here.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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Can I see my old statements online if I close my account?
If you don’t cancel your Online Banking registration, statements will still be available for your closed accounts for a period of time. Find out more here.
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What should I do if I don't recognise a Transport for London (TfL) transaction on my statements?
See how to contact Transport for London (TfL) if you see a transaction you don't recognise on your statement.
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