Help with Current accounts Statements and balances
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Can I change my statement date and frequency?
Yes, you can do it in either Online Banking or by Telephone Banking.
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Why can't I find one of my Online Statements?
See how you search for Online Statements for your Barclays accounts
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How can I view Online Statements?
You can sign up to view Online Statements online, over the phone or in branch. We’ll explain how here.
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How do I register for or upgrade to PINsentry?
See how you can upgrade or register to use PINsentry with Barclays Online Banking here.
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How do I get a statement that's not available online?
See how you can get copies of your previous Barclays statements if they're not available on Online Banking.
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How can I request an ad hoc statement and valuation?
See how to contact us for an ad hoc statement or valuation.
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How can I change the way I receive my Smart Investor documents?
You can view your statements and documents by following these simple steps.
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When will my reduced offset mortgage payments show on my account?
Discover when you will find reduced payments on your account.
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How do I get a paper copy of my statement?
You can do this for free in Online Banking (if you’re registered) or at our self-service kiosks in branch. Find out more here.
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How do I close my business current account?
You can close your account by visiting us in branch or by filling out the business current account closure form and sending it to us in the post.
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