Help with Premier accounts
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How do I contact Barclays Customer Services?
There are a number of ways you can contact Barclays customer services. See how here.
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How can I make or cancel a same-day UK payment (CHAPS)?
See how to arrange or cancel a CHAPs payment from your Barclays account here.
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Savings bonds
With our fixed-rate and flexible bonds, you can put your money away for a fixed rate of return. Here you can compare our bonds and discover how to apply.
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Budget 2018
Read more about what’s been announced in the Budget 2018 and how it may affect you – and your money.
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Can I add additional cardholders or phone numbers to my Pingit account?
Yes, you can. We’ll tell you how here.
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I’ve received a new debit card but I didn’t order one.
There are several reasons why we might have sent you a new debit card for your Barclays account. See them here.
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Can I personalise any Barclays debit card?
You can personalise a card from a Barclays Bank Account or Premier Current Account. Check if your card number is eligible here.
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Can I have more than one cloud in Barclays Cloud It?
If you’re a Business and Personal or a Business and Premier Online Banking member, you can have a cloud for your personal and Business files.
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Remortgage guides
Find out why moving your mortgage to us from your current lender could be right for you – and how the remortgaging process works.
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How do I claim for RAC breakdown cover on my Additions Active account?
Depending on which country you’re in, you can call us for breakdown assistance. You’ll find the contact details here.
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