Can I change my personal details in my app?

Not at the moment. To update your name, address, phone number or email address, please call us on

  • 0345 734 5345 or +44 247 684 2100 from abroad if you have a mortgage, current account, credit card or loan with us, or
  • 0800 152 2888 or 0044 123 668 1763 from abroad if you only have an instalment account 

To maintain a quality service, we may monitor or record phone calls. Calls to 0800 numbers are free from a UK landline or personal mobile. International calls are charged at the local rate. Mobile costs may vary – please check with your provider.