Forgotten Barclaycard online username or ID number

If you've forgotten your username or ID number, you can log in with your 16-digit card number instead.

You can then enter your passcode and memorable word like normal. If you don’t have your card, you can also find the card number on your statements.

Once you're logged in, you can change your log-in details by selecting 'Secure log-in details' under 'Your details' in the top menu.

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