The Barclays app How to freeze your card or report it missing If your card has been lost, stolen or temporarily mislaid, don't worry, the Barclays app can help.
From the homesscreen, tap 'Cards'.
Then select the card that's missing.
If you've mislaid your card and would like to freeze it temporarily, tap here.
and set this switch to ‘On.
’ If you find your card, just switch it back to 'Off'.
Now, if you think your card has been lost or stolen, tap here.
select the card you'd like to report.
and tell us whether it's been lost or stolen.
Tell us where the card was lost or stolen.
and the time and date it went missing.
Then tap ‘Done’.
Next, check the address we have for you is correct.
If not, you'll need to update it by tapping on 'Change Address' before reporting your card missing.
If it is correct, tap here to confirm.
And there you are - your card will be canceled and a replacement will arrive at your address within five working days.