Contact us

Premier Features Store & Packs

Current accounts

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Current accounts

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Premier accounts

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Ways to get in touch

Get an answer straightaway Get an answer now

  1. How do I remove a Pack from my account?
  2. How do Barclays Blue Rewards and Premier Rewards work together for Premier customers?
  3. How do I find out about Premier Rewards?
  • Contact us by phone
    Features Store

    • 0800 158 3198

      *

    Opening times
    • Mon
      • 8.00am to 11.00pm
    • Tue
      • 8.00am to 11.00pm
    • Wed
      • 8.00am to 11.00pm
    • Thu
      • 8.00am to 11.00pm
    • Fri
      • 8.00am to 11.00pm
    • Sat
      • 9.00am to 6.00pm
    • Sun
      • 9.00am to 6.00pm
    • Public holiday
      • Closed

Other ways to get in touch

Talk to us directly through social channels too. All of our genuine accounts have a verified tick or badge. We’ll never ask for your Telephone or Online Banking passcodes, PINs (including PINsentry) or card details. Please be aware of accounts imitating us under other names, or without our verified tick.

Keep in touch by Facebook or Facebook Messenger to stay up to date with us. 

Join Twitter conversations about our services @BarclaysUK or follow @BarclaysBizChat for business tips and ideas. 

Subscribe to our YouTube channel and stay updated with everything we’re doing.

Connect with us on LinkedIn and get involved in discussions around the latest business topics.

Want to see how all our services are running? Check our status updates.

Our commitment to you

Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

How are we doing?

Are we doing something you really like, or is there something we could be doing better? Send us your feedback or share your idea on our Facebook page.

Need to complain?

We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.