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Existing buy-to-let customers

Mortgages

Choose the best option.

Mortgages

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Buy-to-let

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Ways to get in touch

Get an answer straightaway Get an answer now

  1. How do I make overpayments on my mortgage?
  2. Why does my mortgage year-end statement give a balance that's different than the balance you've given to me previously?
  3. When will I receive my mortgage year-end statement?
  • Contact us by phone
    Mortgages

    • 0800 022 4022

      *

    Opening times
    • Mon
      • 8.00am to 9.00pm
    • Tue
      • 8.00am to 9.00pm
    • Wed
      • 8.00am to 9.00pm
    • Thu
      • 8.00am to 9.00pm
    • Fri
      • 8.00am to 9.00pm
    • Sat
      • 8.00am to 6.00pm
    • Sun
      • 8.00am to 6.00pm
    • Public holiday
      • Closed

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Our commitment to you 


Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

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Need to complain?

We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.