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You can chat with us anytime in the Barclays app and Online Banking. In the app just press the ‘Chat’ button in the ‘Contact us’ section, and in Online Banking you’ll find the ‘Chat’ button on the ‘Help and Support’ page. You’ll get a notification in the app or Online Banking when we reply. Our chat service is secure and easy to use – and our team is available 24/7.
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Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.