Contact us

Ways to get in touch

  • Contact us by phone
    Telephone banking
    • 0345 734 5345

      * +
    • From abroad +44 24 7684 2100

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • Mon
      • 7.00am to 10.00pm
    • Tue
      • 7.00am to 10.00pm
    • Wed
      • 7.00am to 10.00pm
    • Thu
      • 7.00am to 10.00pm
    • Fri
      • 7.00am to 10.00pm
    • Sat
      • 12.00am to 11.59pm
    • Sun
      • 12.00am to 11.59pm
    • Public holiday
      • 7.00am to 10.00pm
    Are you a Premier customer?
    Premier banking
    • 0800 924 7365

      *

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • 24/7
    Are you a Business customer?
    Business banking
    • 0345 605 2345

      *

    Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

    Opening times
    • Mon
      • 8.00am to 9.00pm
    • Tue
      • 8.00am to 9.00pm
    • Wed
      • 8.00am to 9.00pm
    • Thu
      • 8.00am to 9.00pm
    • Fri
      • 8.00am to 9.00pm
    • Sat
      • 8.00am to 6.00pm
    • Sun
      • 8.00am to 6.00pm
    • Public holiday
      • 8.00am to 6.00pm
    Telephone banking
    • 0345 734 5345

      * +
    • From abroad +44 24 7684 2100

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • Mon
      • 7.00am to 10.00pm
    • Tue
      • 7.00am to 10.00pm
    • Wed
      • 7.00am to 10.00pm
    • Thu
      • 7.00am to 10.00pm
    • Fri
      • 7.00am to 10.00pm
    • Sat
      • 12.00am to 11.59pm
    • Sun
      • 12.00am to 11.59pm
    • Public holiday
      • 7.00am to 10.00pm
    Premier banking
    • 0800 924 7365

      *

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • 24/7
    Business banking
    • 0345 605 2345

      *

    Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

    Opening times
    • Mon
      • 8.00am to 9.00pm
    • Tue
      • 8.00am to 9.00pm
    • Wed
      • 8.00am to 9.00pm
    • Thu
      • 8.00am to 9.00pm
    • Fri
      • 8.00am to 9.00pm
    • Sat
      • 8.00am to 6.00pm
    • Sun
      • 8.00am to 6.00pm
    • Public holiday
      • 8.00am to 6.00pm