Contact us

Ways to get in touch

  • Contact us by phone
    Telephone banking
    • 0345 734 5345

    • From abroad +44 24 7684 2100

    Speak to us directly using ‘Chat’ in our app. It’s secure and easy to use – and our team is available 24/7. We’ll send you a notification when we reply, so there’s no need to wait in the app.

    Opening times
    • Mon
      • 7.00am to 8.00pm
    • Tue
      • 7.00am to 8.00pm
    • Wed
      • 7.00am to 8.00pm
    • Thu
      • 7.00am to 8.00pm
    • Fri
      • 7.00am to 8.00pm
    • Sat
      • 9.00am to 5.00pm
    • Sun
      • 9.00am to 5.00pm
    • Public holiday
      • 9.00am to 5.00pm
    Are you a Premier customer?
    Premier banking
    • 0800 924 7365

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • 24/7
    Are you a Business customer?
    Business banking
    • 0345 605 2345

    Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

    Opening times
    • Mon
      • 8.00am to 8.00pm
    • Tue
      • 8.00am to 8.00pm
    • Wed
      • 8.00am to 8.00pm
    • Thu
      • 8.00am to 8.00pm
    • Fri
      • 8.00am to 8.00pm
    • Sat
      • 8.00am to 3.00pm
    • Sun
      • Closed
    • Public holiday
      • 9.00am to 5.00pm
    Telephone banking
    • 0345 734 5345

    • From abroad +44 24 7684 2100

    Speak to us directly using ‘Chat’ in our app. It’s secure and easy to use – and our team is available 24/7. We’ll send you a notification when we reply, so there’s no need to wait in the app.

    Opening times
    • Mon
      • 7.00am to 8.00pm
    • Tue
      • 7.00am to 8.00pm
    • Wed
      • 7.00am to 8.00pm
    • Thu
      • 7.00am to 8.00pm
    • Fri
      • 7.00am to 8.00pm
    • Sat
      • 9.00am to 5.00pm
    • Sun
      • 9.00am to 5.00pm
    • Public holiday
      • 9.00am to 5.00pm
    Premier banking
    • 0800 924 7365

    The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.

    Opening times
    • 24/7
    Business banking
    • 0345 605 2345

    Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

    Opening times
    • Mon
      • 8.00am to 8.00pm
    • Tue
      • 8.00am to 8.00pm
    • Wed
      • 8.00am to 8.00pm
    • Thu
      • 8.00am to 8.00pm
    • Fri
      • 8.00am to 8.00pm
    • Sat
      • 8.00am to 3.00pm
    • Sun
      • Closed
    • Public holiday
      • 9.00am to 5.00pm