Why can I only see digital receipts for certain transactions?

Digital receipts are only supported by participating retailers, but we’re adding new ones all the time. Some retailers don’t offer digital receipts for transactions made online or at certain stores.

  • Papa John’s – digital receipts aren’t available for in-store payments made using Visa Checkout, Amazon Pay and PayPal
  • Just Eat – digital receipts are available for all transactions except for payments made using Visa Checkout and PayPal
  • H&M – digital receipts aren’t available for online transactions, sub-brands such as H&M Home, and Klarna in-store payments
  • KFC – digital receipts aren’t available for transactions made at airports and service stations. Digital receipts for purchases made at self-serve kiosks might take up to 24 hours to show in your app
  • Itsu – digital receipts aren’t available for payments made at self-serve kiosks
  • schuh – digital receipts aren’t available for gift cards and online payments made using PayPal and Klarna
  • PURE – digital receipts aren’t available for online transactions