How do I register for or upgrade to PINsentry?

If you use a membership number and passcode to access Online Banking, you already have access to the following features:

  • Check statement entries and balances
  • View direct debits
  • Transfer funds between your Barclays accounts that you can access online
  • Cancel or reduce the amount of standing orders
  • View and cancel direct debits
  • Manage Openplan
  • Make payments to people and companies you've paid before
  • Pay utility companies, credit and store card companies on our pre-approved list

If you need to set up new payments to friends, family or any other UK bank account, change your contact details, see balances, share your data or make transactions through third-party apps or websites, you can upgrade to PINsentry. To get started, visit Online Banking – then select ‘Order PINsentry card reader’ or ‘Upgrade to PINsentry’, under ‘Order’ in the ‘Service centre’ menu.

If you haven’t registered for Online Banking, you can register here.

Upgrade to PINsentry

Watch our video to see how to register for the app or upgrade basic access with PINsentry.

The Barclays app How to register with PINsentry To get access to the Barclays app, register quickly and easily using a PINsentry device.

Before you get started, you'll need a PINsentry device and your debit card to hand Open the app and tap ‘I already have an account’.

Next, you'll be asked to choose a 5-digit passcode which you'll need every time you log in.

Type in your chosen passcode.


and then re-enter to confirm.

Read through the Terms and Conditions carefully and if you're happy, tap ‘Accept’.

When asked if you have an activation code, select ‘No’, then tap ‘Continue’.

Select ‘Current account’.

and then tap ‘Continue’.


then ‘Continue’ again.

Tap ‘No’.

You'll now need to enter the 16-digit number on the front of your debit card.


and your mobile number.


before tapping ‘Done’.

Tap ‘Continue’.


then re-enter your mobile number to confirm.

Tap ‘Done’.


and ‘Continue’.

You'll now need the PINsentry device.

If you do have one, tap ‘Yes’ to continue.

Next, enter the last four digits from the long number on the front of your debit card.

Then insert your card into your PINsentry card reader and press ‘RESPOND’.

Enter the 4-digit PIN number for the card you've inserted.

Enter the unique 8-digit code displayed on your app into the PINsentry reader.

Then enter the unique 8-digit code generated by PINsentry into the app.


and tap ‘Continue’.

And there you are, your registration will be complete and you're all set to use the Barclays app.