Why can't I make payments from an account with another bank that I’ve added to my Barclays app?

At the moment, you can make payments from current accounts. It’s not possible to make payments from accounts that use currencies other than sterling, or from savings or credit card accounts. We’ll introduce new ways to pay from these accounts in the future.

If you can’t see your sterling current account when trying to make a payment, then please get in touch using direct call in the app and we’ll do our best to help.

We’re constantly working to make your experience even better. If you have a suggestion for how we can improve the Barclays app for you, open your app settings and tap ‘Suggest an idea’.