How do I cancel a Continuous Payment Authority (CPA)?

To cancel a CPA, you should contact the business and cancel your payment arrangement with them. To ensure that money doesn’t continue to be taken from your account, you should also contact your bank and have them cancel the payment.

If your CPA is for your Barclays account, we can cancel the payment arrangement if you call us on 0800 400 100*+ , selecting option 2.

We’ll issue a notice to the business to stop them taking the payments. We’ll also keep a record of your instructions and monitor your account. If the payments continue to be taken from your account for any reason, we’ll refund the money, contact the business’s bank and send you a letter confirming the action we’ve taken **.

**You can cancel Continuous Payment Authority (CPA) arrangements at any time. To stop a specific payment, you have to request cancellation at least one working day before it’s due. If you don’t, the payment will be honoured and your cancellation will apply to the next regular payment.