I’ve deleted the Pingit app – why am I still getting text messages to say I’ve received payments?
Deleting the Pingit app won’t cancel your registration, so people will still be able to pay money into your account – and you’ll get a text to tell you about it.
The only way to stop receiving payments (and texts about them) is by cancelling your Pingit registration. If you’ve deleted the app, you’ll need to reinstall it and re-register to do this.
To cancel your registration
- In the top right hand corner of the side menu, tap the settings option
- Scroll to the end and tap ‘Cancel my Pingit registration’
- You’ll be asked to confirm
If you linked Pingit to a current account that isn’t with Barclays, the app will ask you to withdraw all the money from your Pingit account before you cancel your registration.
If you’re registered for Paym with Pingit, you won’t be able to register for Paym with anyone else until you’ve cancelled your Pingit registration.