What does Pingit error P1024 mean?

Error P1024 means there’s a problem with our payment system and your transaction has timed out. 

Sorry, it’s entirely our fault.

Even though the payment timed out, it might still have gone through, so check your account. If it hasn’t appeared within 4 hours, you’ll need to try again.

Need more help? Tweet @Pingit or call 0333 200 1012* (quote error code P1024, then you won’t have to explain).

*Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.