What does Pingit error RP004 mean?

Error RP004 means we can’t find you on our system using the details you gave us.

Check your details are right and try again.

If that doesn’t work, call us on 0333 200 1012* (quote error code RP004, then you won’t have to explain).

*Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.