What does Pingit error RP019 mean?

Error RP019 means the mobile number you’ve entered isn’t in the right format.

Check the number – it should start ‘07’ and have 11 digits, and no spaces.

If that doesn’t help, tweet @Pingit or call 0333 200 1012* (quote the error code RP019, then you won’t have to explain).

*Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.