Help with Cards Contactless (incl TfL)
These FAQs may
Do I need to register my contactless debit card, Barclaycard or Barclaycard PayTag with Transport for London (TfL) to use its services?
No, but if you sign up for a TfL online account and register your card, you can see your journey and payments history .
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What do I do if I've been charged the wrong amount on my Barclays contactless card by Transport for London (TfL) or I've accidentally touched it on a card reader?
You should first check your Tfl account to see what you’ve been charged and then either call us or TfL. You’ll find the contact numbers here.
Why won't the gates open when I touch my contactless Barclays debit card or Barclaycard on a Transport for London (TfL) reader?
Find out what you need to do if your contactless debit card doesn't open Transport for London gates.
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What happens if I don't have enough funds to complete my Transport for London (TfL) journey using a contactless Barclays debit card or Barclaycard?
If you don't have enough money in your Barclays account to complete a journey with your contactless card, you'll need to contact TfL to pay the difference
Do I have to show my contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) ticket inspector or member of staff if asked?
Find out if you have to show your contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) member of staff if asked.
How much will it cost to travel with a contactless Barclays debit card, Barclaycard or Barclaycard PayTag on Transport for London services?
It’ll cost the same as using Oyster – an adult rate pay as you go fare.
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