Help with Cards Debit cards
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What happens with Contactless Mobile if my physical debit card is due to expire?
We’ll send you a new card when your existing one is due to expire. Once you’ve received your new card, you can change it in your mobile banking app.
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What happens to any debit card transactions I've asked my old bank to stop?
When you switch to Barclays, any debit card transactions you asked your old bank to stop will be unaffected.
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How do I control how my debit card is used abroad with my Barclays app?
Use your Barclays app to prevent in-store debit card payments abroad
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Which Barclays branches offer the instant debit card replacement facility?
If you need to instantly replace your debit card, you can do this at any of the 267 branches that offer this service. Find out more here.
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What's the difference between a debit and credit card?
Read about the differences between a credit card and debit card here.
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Personalised Card terms and conditions
Personalise your Barclays debit card with a photo. Make sure you are aware of guidelines and the terms and conditions when personalising your debit card.
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What happens with Contactless Mobile if my physical debit card is temporarily blocked or suspended?
If you tell us you’ve lost your card, we may temporarily block or suspend it. You’ll still be able to make contactless payments using your phone.
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What happens with Contactless Mobile if my physical debit card or Barclaycard is lost or stolen?
When you contact us to report your card lost or stolen, we’ll arrange for a new card to be sent to you. We’ll also replace your Contactless Mobile account.
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If I top up my Pingit account with my debit card, are my purchases protected under the card's chargeback scheme?
No, because Pingit purchases aren’t classified as card transactions. You can find out more here.
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What happens if I have an outstanding Transport for London (TfL) payment on my Barclays debit card or Barclaycard?
TfL will try to take payment the next time you touch in to make a journey. They’ll also attempt to take the payment using your card details.
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