Help with Cards Debit cards
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Business debit cards
Save time, manage your cashflow and monitor and control your expenditure with a Barclays Business debit card.
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My PINsentry card reader says: 'This card is not accepted' or 'Card is not responding'. What do I do?
There are several reasons why you card may not work. See them here.
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Can I access my money abroad in an emergency?
There are different ways to access your money, depending on whether or not you have your debit card. See how here.
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Which cash machines can I use in the UK and abroad and what are the charges?
How you can use cash machines in the UK and abroad, and how much you can withdraw.
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Can I personalise any Barclays debit card?
You can personalise a card from a Barclays Bank Account or Premier Current Account. Check if your card number is eligible here.
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How do I replace my broken or damaged card?
Find out how to replace a worn, broken or damaged debit card.
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What’s a Pingit account, and how do I top it up?
Find out what a Pingit Account is, how to set one up and how to add or withdraw money.
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Payment methods
Want to make contactless payments, or pay online or by cheque? With a range of ways to pay, Barclays bank accounts are easy for everyone.
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How do I get cashback with my account with you?
Find out how to get money back on purchases you make using the free cashback service with your account.
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I’ve ordered a replacement card, do I need to do anything when it arrives?
When your replacement card arrives, it’ll be ready to use straightaway. You don’t need to activate it. See more details here.
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