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Mortgage overpayments and underpayments
Paying more into your mortgage account than you need to can help you pay less in the long term and could set you up to make underpayments – find out how.
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Wealth current account
Find out more about our straightforward current account for day-to-day purchases and payments in the UK and abroad
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The way you pay online is changing
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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I have a problem with a payment that’s come out of my account
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Supporting the needs of all our customers
If you have a current account with us, see how we can help when you need us.
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What’s the benefit of using a Global ATM Alliance cash machine, and where are they located?
We’re a member of the Global ATM Alliance, a group of banks worldwide, that have agreed to give customers a cheaper way to withdraw money
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Third-party access to bank accounts
We explain the options for getting help managing your accounts, and what to do if you’ve been appointed to help someone else.
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Credit cards jargon buster
Find credit card jargon confusing? Our simple guide will make sure you understand key industry
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What is my account balance?
There are different types of account balance. We explain them all here.
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How do I set up my memorable word and passcode in Online Banking?
We’ll show you how here, but you need a PINsentry card reader to set these up.
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