Help with Cards Personalised debit cards
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How do I get my money back if a Direct Debit I cancelled is paid out?
If you cancel a Direct Debit before 5:30pm the working day it's due to come out, the payment
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Why hasn’t a debit card payment been debited from my account balance?
This could be because the merchant hasn’t yet claimed the payment – it can take them a few days to do so. We explain more about this here.
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I’ve ordered a replacement debit card, will the PIN be the same?
Unless you’ve requested a new one, your replacement card will have the same PIN as your lost or stolen one. Get more details here.
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I’ve ordered a replacement debit card, how do I contact you about it?
There are several ways to contact us if you've ordered a replacement debit card. See them here.
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I’ve forgotten my debit card PIN. How do I get a reminder?
See how you can get a reminder of your debit card PIN if you've forgotten it.
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Why did my Direct Debit not go through when I have enough money in my account?
It might be because your Direct Debit to pay your Barclaycard expired.
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How do I set up or change a Direct Debit to Barclays Partner Finance?
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Why have I got a new debit card without ordering one?
There are several reasons why we might have sent you a new debit card for your Barclays account.
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Banking by telephone and in branch
Find out how to contact our business banking advisers by phone or find your nearest branch
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Barclays One
Enjoy secure, online access to everything you have with us, including investment accounts, balances and transactions.
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