Help with Insurance Mobile insurance
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Does travel insurance cover pre-existing medical conditions?
Barclays travel insurance may cover pre-existing conditions. Find out how to check here.
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Will all holders of a joint personal home insurance policy taken out or renewed after joining Barclays Blue Rewards get the Home Insurance Loyalty Reward?
There are conditions for all holders of joint personal home insurance to get Home Insurance Loyalty Reward from Barclays Blue Rewards. See them here.
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What do I do if I've lost or forgotten my Pingit mobile or account verification code?
You can request a new code either within the app or by calling the helpdesk. We’ll tell you how here.
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Is my money protected from fraud using Barclays Online or Mobile Banking?
See details of our Online and Mobile Banking Guarantee, protecting your Barclays account from fraud, here.
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Can I personalise my debit card using a mobile phone or tablet?
Find out how to personalise your Barclays debit card using a mobile phone or tablet on Barclays.co.uk
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Where do I view all of my transactions in the Barclays Mobile Banking app for BarclayPlus?
You can see up to 300 transactions in the app – see how.
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How do I register my Contactless Mobile details with Transport for London (TfL)?
Head to the TfL website and sign up for a ‘TfL Online Account’ using your Contactless Mobile account details.
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What do I do if my Mobile PINsentry code isn’t working in Online Banking?
You’ll need to generate a new code if the one you have isn’t working. We’ll tell you how here.
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How do I turn off fingerprint log in for Barclays Mobile Banking?
To switch off Fingerprint log in for our mobile banking app, go to ‘app settings’, tap on ‘Fingerprint log in’, then slide the switch to the off position.
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What happens with Contactless Mobile if my debit card is damaged or worn out?
If you contact us to tell us your card is damaged, we’ll send a new card to you. You’ll still be able to use your existing card and Contactless Mobile.
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