Help with The Barclays app
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Can I access offshore or foreign currency accounts in Online Banking?
You can access foreign currency accounts, but you’ll need to use our International Banking service
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It's difficult to remember my Online Banking log-in details. What can I do?
You can save some Barclays Online Banking log-in details on your computer. See how here.
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Why can't I see a future-dated payment I set up in Online Banking?
It may be after 6:30pm on the day before your payment is due to be made. Get more details here.
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Can I make multiple payments in one Online Banking request?
You can only make a bulk payment if you have a Barclays Business account. See how here.
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost
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Why can’t I log in to a saved Agreement in Principle with my Online Banking details?
If you started your Agreement in Principle (AiP) without logging into Online Banking, you’ll need
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Where can I find my card number when registering for Online Banking?
This is the number that runs across the front of your Barclays card.
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Can I export my account transactions from Online Banking to packages such as Microsoft Money?
Yes you can. See which software packages it’ll work with here.
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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How do I register for Online Banking?
Find out how to register for Barclays Online Banking here.
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