Help with Mobile banking
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Where can I find the Barclays Mobile Banking app terms and conditions?
You can view them within the Barclays Pingit app or read them online. We’ll tell you how here.
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Why can’t I see the Mobile PINsentry feature in the Barclays Mobile Banking app?
It could be that it hasn’t been activated yet. We’ll explain what happens when here.
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I use the Barclays Mobile Banking app – what happens if I get a new device?
Find out what to do if you get a new phone or tablet and want to use the Barclays Mobile Banking app on it here.
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I am turning 16, what will happen to my Barclays Mobile Banking for BarclayPlus app?
Your Barclays Mobile Banking for BarclayPlus app will automatically upgrade to our Mobile Banking app.
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Can I register more than one Business current account for the Barclays Mobile Banking app?
This depends if your current accounts are related to the same business or not. You can find out more here.
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Can I sign up/am I eligible to use the Barclays Mobile Banking app if I have a BarclayPlus account?
Find out if you’re eligible to use Barclays Mobile Banking.
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Will the Barclays Mobile Banking and Pingit apps work with the latest iOS update?
Yes. Find out what to do here if they don’t.
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Will I need to use a PINsentry card reader with the Barclays Mobile Banking app?
Find out if you need to use a PINsentry card reader when using Barclays Mobile Banking
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What happens if I am registered for the Barclays Mobile Banking app and I change or lose my phone?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set it up on your new phone.
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I don’t want to manage all my accounts in the Barclays Mobile Banking app, can I hide them?
See how to hide any accounts you don’t want to view or manage in the Barclays Mobile Banking app.
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