These FAQs may
Give us a call to add your Barclays account to your Barclays Pingit account. Get the number here.
Why can’t I register for Barclays Mobile Banking, Barclays Pingit or other apps on a rooted or jailbroken mobile?
For your own security, we’ve taken the necessary steps to ensure that our apps won’t operate on phones with rooted access.
I’m a BarclayPlus account holder - what should I do if I’ve forgotten the passcode for my Barclays Mobile Banking app?
It’s easy to reset your passcode using the following steps.
It could be that you’re not downloading the most recent version of the app. We’ll explain more here.
What do I do if I’m trying to register for Barclays Mobile Banking and I didn’t get my text with my registration code?
Find out what to do if you’re trying to register for Barclays Mobile Banking and you didn’t get your registration code.
You can through the Barclays Mobile Banking app. Find out more here.
I have a Wealth account. Can I register for Barclays Mobile Banking using a non-UK mobile phone number?
Find a list of the countries that you can register for Barclays Mobile Banking using a number from here.
Where will I see my business current accounts, held with other providers, within Barclays Mobile Banking app?
Now you can view your business accounts from other providers within your Barclays app – they’ll appear amongst your personal banking accounts.
Why has my Direct Debit been taken on a different date to the one shown in ‘Calendar view’ in Barclays Mobile Banking?
The date could be different from past payments because of an agreement you have with the company the Direct Debit is with.
Why does my cancelled Direct Debit still show as a predicted payment in ‘Calendar view’ in Barclays Mobile Banking?
If we’ve already predicted your next Direct Debit date, and you cancel it, it may continue to show in ‘Calendar view’ for another month, but no money will
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