Help with The Barclays app
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The Barclays app
Use our app to run your accounts from the palm of your hand. Manage your accounts, add products from our Features Store and get instant help.
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Payment methods
Want to make contactless payments, or pay online or by cheque? With a range of ways to pay, Barclays bank accounts are easy for everyone.
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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Ways to bank
Barclays provides various ways to check your balance, send money abroad or collect travel money. Find out more about ways to bank with Barclays.
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Can I see my Barclaycard details online?
Yes, find out the ways you can access your Barclaycard online.
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What is Mobile PINsentry and how is it different from the PINsentry card reader?
They both enable you to access Online Banking, just in different ways.
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How can I view Online Statements?
You can sign up to view Online Statements online, over the phone or in branch. We’ll explain how here.
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Information about our current account services
The Financial Conduct Authority requires us to publish the following information about our personal current accounts.
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Mortgage overpayments and underpayments
Paying more into your mortgage account than you need to can help you pay less in the long term and could set you up to make underpayments – find out how.
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I’ve forgotten my debit card PIN. How do I get a reminder?
See how you can get a reminder of your debit card PIN if you've forgotten it.
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