Help with The Barclays app
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Can I export my account transactions from Online Banking to packages such as Microsoft Money?
Yes you can. See which software packages it’ll work with here.
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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Can I use Mobile PINsentry to make payments in Barclays Mobile Banking?
No, you can only use Mobile PINsentry with Online Banking.
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Where can I find my current account number when registering for Online Banking?
See a list of places that have your Barclays current account number here.
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Can I change my statement date and frequency?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How do I register for Online Banking?
Find out how to register for Barclays Online Banking here.
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How do I add Features to my current account?
You can do so quickly and easily in the Features Store in Online Banking.
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Why can’t I see all my accounts in the Barclays app but I can online?
It could be because you have more than one Online Banking profile. You can find out what to do here.
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How old do I have to be to do my banking online?
See how old you have to be to register for Barclays Online Banking, and what kind of account you need.
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What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online Banking.
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