Help with The Barclays app
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Can I use Mobile PINsentry to make payments in Barclays Mobile Banking?
No, you can only use Mobile PINsentry with Online Banking.
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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Where can I find my current account number when registering for Online Banking?
See a list of places that have your Barclays current account number here.
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Can I change my statement date and frequency?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How do I register for Online Banking?
Find out how to register for Barclays Online Banking here.
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How do I add Features to my current account?
You can do so quickly and easily in the Features Store in Online Banking.
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Why can’t I see all my accounts in the Barclays app but I can online?
It could be because you have more than one Online Banking profile. You can find out what to do here.
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How old do I have to be to do my banking online?
See how old you have to be to register for Barclays Online Banking, and what kind of account you need.
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What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online Banking.
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How can I change my Offset arrangements?
You can change your Barclays offset arrangements in Online Banking. See how here.
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