Help with The Barclays app
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How do I upload a document to Barclays Cloud It?
You can upload a document to Barclays Cloud It in Online Banking. See how here.
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What is a consolidated tax certificate, and how do I request one for my Smart Investor investments?
Find out about consolidated tax certificates (CTCs) and how to view yours in Online Banking.
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How do I register for or upgrade to PINsentry?
See how you can upgrade or register to use PINsentry with Barclays Online Banking here.
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How do I transfer money between my Barclays accounts?
You can do this in Online Banking, Telephone Banking, through the Barclays Mobile Banking app or in branch. We explain how here.
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Can I manage my mortgage online?
You can manage your mortgage in Online Banking and in our Barclays Mobile Banking app. Find out more here.
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What do I need to do if I forget my memorable word?
See how you can get a reminder of your memorable information for Barclays Online Banking here.
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Can I disable Barclays Cloud It?
No you can’t. But you can chose to delete the icon from your Online Banking homepage. See how here.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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How do I see all my documents in Barclays Cloud It?
You can view all the documents you've uploaded to Barclays Cloud It in Online Banking. See how here.
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Audio Accessible PINsentry Card Reader
Find out how to use the accessible PINsentry card reader with Barclays Online Banking.
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