Help with The Barclays app
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Can I disable Barclays Cloud It?
No you can’t. But you can chose to delete the icon from your Online Banking homepage. See how here.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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How do I see all my documents in Barclays Cloud It?
You can view all the documents you've uploaded to Barclays Cloud It in Online Banking. See how here.
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Can I manage my mortgage online?
You can manage your mortgage in Online Banking and in our Barclays Mobile Banking app. Find out more here.
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How do I start using Barclays Blue Rewards once I've joined?
Find out how to start using Barclays Blue Rewards in Online Banking or on the Barclays Mobile Banking app.
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How do I get a paper copy of my statement?
You can do this for free in Online Banking (if you’re registered) or at our self-service kiosks in branch. Find out more here.
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Can I get free security software from Barclays to protect my computer or mobile?
Find out how you can get free Kaspersky security software through Barclays Online Banking here.
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online Banking. Get details here.
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How long can I store documents in Barclays Cloud It?
You can store documents in Barclays Cloud It as long as you are a Barclays customer or registered for Online Banking.
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Is there a search function available for Online Statements?
Find out how far back you can search for Online Statements for your Barclays accounts in Online Banking.
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